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How does the BoatUS app shorten on-water response times from TowBoatUS?

by Scott Croft 15 Mar 16:46 PDT
Boaters shouldn't leave the dock without the BoatUS App. © Scott Croft

When boats break down or run aground, many recreational boaters use the free BoatUS App to request TowBoatUS on-water assistance.

It's the only on-water towing app with the ability to link the captain of a recreational boat with the closest local TowBoatUS towing captain, eliminating the need to call to BoatUS national dispatch.

Said John Condon, BoatUS vice president of towing services, "The BoatUS App can be a time saver when time really counts, automatically providing the closest nearby TowBoatUS captain with the disabled boat's confirmed GPS location. Just hit the "request a tow" button and you're on your way to get a tow home."

Once the app is activated it asks a few short questions to confirm the vessel type, how many are aboard, anchoring status, the nature of the problem and desired destination.

The App helps keep the boat captain and crew informed, lowering stress levels. Within seconds, a text message is sent to the disabled recreational vessel confirming the information and request was received, and a few minutes later a follow up text provides an estimated time of arrival. A call or text message from the local TowBoatUS towing captain advising they are under way follows.

The app also offers hurricane alerts, weather and tides; helps BoatUS members find discounts on fuel, transient slips, and marine services.

Much like an auto club for recreational boat owners, BoatUS offers on-water Unlimited Towing Memberships for boaters and anglers for freshwaters for just $99 per year and $165 for saltwaters. Included are more than 25 benefits and discounts, a subscription to BoatUS Magazine, free DSC-VHF radio registration, and more. For more information go to BoatUS.com/Towing.

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